ITS will be implementing a Domain Name System (DNS) filtering product, Cisco Umbrella, to enhance protection against web-based threats. Continue reading
Author: Mattingly, Ashley
Results of Simulated Phishing Campaign
The ITS Security Office recently initiated a simulated phishing campaign at the request of the Joint Audit and Compliance Committee (JACC). UConn faculty and staff received test messages this past October that mimicked a common attack. Continue reading
Changes to Device Support
ITS is simplifying and streamlining individual support services. The Technology Support Center (TSC) is housed in Homer Babbidge Library (HBL) and provides general IT support to faculty, staff, and students. Continue reading
Remote Access Updates
ITS is implementing changes that will better secure remote connectivity to campus. Continue reading
Additions to myUConn
Since the release of the redesigned myUConn app this fall, ITS and our partners have leveraged features to better support community engagement during this unprecedented semester. Continue reading
File Sharing Services
File sharing gives others access to digital media and is a key mechanism for collaboration. In the past, this was limited to sending, receiving, or accessing information in files, but modern systems also support co-authorship, versioning, and concurrent editing. Continue reading
New integration between Webex and HuskyCT
Webex is a university supported videoconferencing application that allows people to meet and engage virtually. HuskyCT is the university supported and branded Blackboard learning management system (LMS). Continue reading
Pilot of VoIP-enabled Service
When the University began delivering services remotely, it became apparent that not all support practices transitioned effectively to this mode. Staff, particularly those who interact frequently with students and parents, needed a way to answer and respond to calls to their office numbers while working off-site. Continue reading
Upgrade of PeopleSoft System
ITS uses PeopleSoft Campus Solutions (CS) for our Student Administration (SA) system. This is the authoritative system of record for student academic data, the administrative environment supporting numerous academic processes, and a service portal for students. Continue reading
Security Awareness Training with KnowBe4
KnowBe4 is an IT security resource available to all faculty and staff at UConn. The integrated platform for security awareness training and phishing attack simulation covers an extensive range of topics and delivers content in varying and engaging formats, such as games, short videos, modules, and even sitcom-style shows. Continue reading
Upcoming Security Update
ITS is planning to install new security software, Windows Defender for Endpoint (formerly Windows Defender Advanced Threat Prevention), to the Windows workstations of administrative areas in the Managed Workstation program. Continue reading
Updated Classroom Directory Tool
ITS, Office of the Registrar, and the Center for Excellence in Teaching (CETL) collaborated this past spring to create and populate the classroom directory tool with new content and capability. Continue reading
Kuali Financial System Upgrade
KFS is a comprehensive software suite that serves as the University’s financial system of record for accounting and other fiscal operations. The upgrade includes enhanced usability with a redesigned interface, navigation, and search. Continue reading
New Webex Features and Use with Classrooms
Webex is an enterprise solution for video conferencing, online, meetings, and web conferencing. It is often utilized to deliver coursework virtually. Continue reading
Removal of Spirion (formerly Identity Finder)
ITS will be removing Spirion from university-owned computers. Continue reading
Device Requirements for Student Success
The University is announcing device requirements for new and continuing UConn students. Continue reading
ITS Mass Mail Service
Our community may need to send bulk email to hundreds or even thousands of people. Continue reading
Network Service
Between 12:10 am – 2:40 am on Thursday, February 13, there may be interruptions to internet connectivity while the Internet Service Provider performs planned network maintenance.
Latency issues with P: drive
ITS has received reports that access to the personal (P) drive is intermittently degraded. Continue reading
High Performance Computing
ITS announces recent investments in the Storrs High Performance Computing (HPC) facility. Continue reading
‘Tis the Season for Identity Theft
Cyber criminals notoriously exploit current events, like tax season, to mimic legitimate email messages. Continue reading
Status of ongoing system problem
The ITS major storage subsystem has been experiencing intermittent performance problems. Continue reading
New IT Community Site
ITS has created an IT Community site (itcommunity.uconn.edu) designed to provide our technical colleagues and stakeholders with information germane to their positions and professional interests at the University. Continue reading
Changes to University’s Student Adobe Contract
ITS is announcing upcoming changes to the University’s student-use Adobe contract. Continue reading
OneUConn IT Service Delivery Vision
ITS has been developing a vision for expanding and enhancing service delivery to all UConn campuses. Continue reading