Featured Announcement
Solution for Call Centers
ITS is formally introducing the Cisco Unified Contact Center Express (Unified CCX) service offering.
When UConn shifted to mostly work from home in March 2020, ITS quickly organized a solution to permit units to answer university phone calls remotely.
ITS provides services that support research, teaching, learning, and outreach. View the comprehensive catalog for a categorized listing of all the services we offer our community.
IT News & Announcements
- Solution for Call CentersITS is formally introducing the Cisco Unified Contact Center Express (Unified CCX) service offering. When UConn shifted to mostly work from home in March 2020, ITS quickly organized a solution to permit units to answer university phone calls remotely.Posted on April 12, 2021
- Updates to IT StatusITS maintains the IT Status page to communicate information about planned and unplanned outages, service disruptions, and other community impacting situations.Posted on April 6, 2021

Office of the Vice President and Chief Information Officer
Michael Mundrane is the University of Connecticut's Vice President and Chief Information Officer.
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