UConn AnyWare

ITS delivers virtualized software to the university through UConn AnyWare. Software can be accessed remotely through either Apps or Desktop. Both give you access to the same software but differ in delivery. With AnyWare Apps, you select only the applications you wish to use. With AnyWare Desktop (formerly Skybox), you connect to a Microsoft Windows […]

Secure Remote Desktop Access

Using technology built into Windows computers by Microsoft, any faculty, staff, or student can access their University-owned computers remotely through SRDA without using the VPN. The SRDA setup is limited to Windows computers, but can be accessed from different operating systems, such as Mac OSX or Android. VPN, Secure, Windows, Apple, Mac, Android, Remote Desktop, […]

Virtualization/Infrastructure as a Service

ITS provides approved customers a virtual machine (VM) with customized storage, RAM, processors, and administration rights. Some key features of the service include: The ability to run Virtualized Microsoft Windows and Linux (usually Red Hat) servers An alternative to purchasing the physical hardware for servers Users can gain console access by accessing vCenter through an […]

VPN

ITS provides a VPN service that provides secure, encrypted connection when you are accessing restricted systems on the University network from off-campus locations. While most University resources do not require a VPN (e.g., email, Core-CT, OneDrive), certain protected resources require a secure connection to UConn for access. Check with the resource administrator to verify if […]

Identity & Access

The NetID is the Network Identifier that UConn issues to allow access to most computing services. These services include: Student Administration, HuskyCT, Office 365 (Faculty/Staff email and calendaring), VPN and many others.

Access to the University Network Monitoring System

ITS has enabled guest access to WhatsUp, the university network monitoring system. ITS network technicians utilize WhatsUp to monitor the current status of more than 3,000 network devices in our data network.  This tool is not designed or intended to be a generally consumed service at the University, but it is possible that it might be useful for […]

Drive Migration Assistant

ITS offers a new utility that simplifies the transition from the P: drive to Microsoft OneDrive.

Security Improvement to AnyConnect VPN

AnyConnect utilizes NetID credentials for authentication, but it does not comply with our single sign on (SSO) standard.

Mainframe migration completed

ITS is happy to announce that the migration of Genesys from UConn to PSR went smoothly and our local mainframe is now decommissioned.

Changes to VPN Service

The University’s move to a mostly remote learning and working environment over the past year has put a strain on many of our capabilities. 

Remote Access Options

ITS has provided a Remote Desktop Protocol (RDP) gateway to facilitate external access to university computers (e.g., work desktops) from local devices at another location (e.g., your home computer).

SSH Gateway

The Secure Shell (SSH) Gateway is now available.

Changes to Transition Plans for VPN service

The University’s legacy Pulse Secure VPN infrastructure was inadequate to meet growing needs, and we chose industry leading Cisco AnyConnect as its successor.

Updated and upgraded VPN service

ITS will deploy an updated and upgraded Virtual Private Network (VPN) service on September 15th. VPN services have been utilized historically to provide authenticated access to the university network from remote locations and thereby allow customers to safely and securely utilize certain restricted services from outside the university.  Juniper has stopped providing support for the […]

Remote Access Updates

ITS is implementing changes that will better secure remote connectivity to campus.

Changes to Computer Patching

Software companies regularly release updates and patches to add features, fix bugs, and address vulnerabilities.

DirectAccess service

External access to restricted university resources has traditionally been provided via our authenticated Virtual Private Network (VPN) service. 

Changes to the University Virtual Private Network (VPN) Service

The current VPN service is offered using Pulse Secure. Increased demand attributed to telecommuting and other remote activities exposed limitations in its deployed capacity and ability to manage higher loads effectively.

Transition to AOVPN

DA enables remote Windows workstations to access the UConn network without traditional VPN connections. 

UITS Adds Authenticated SMTP To Its Email Repertoire

ITS has added authentication support to its Simple Mail Transfer Protocol (SMTP) server, resulting in more flexibility and convenience for SMTP users. Customers that utilize Outlook and Exchange for email already take advantage of authenticated access for outgoing emails, but our generally available SMTP server has not historically supported authenticated access. A consequence of this […]

Expansion of Network Services

ITS has expanded network services to support remote activities.

Update on UConn VPN

ITS has been in the process of transitioning our VPN service from our legacy Pulse Secure to our new Cisco AnyConnect. 

VPN Update

The upgraded and expanded Virtual Private Network (VPN) services, deployed on September 15th, have replaced the old VPN portal. On October 6th the old system, vpn.uconn.edu, will no longer be available. The new VPN portal is accessible via the Web at https://sslvpn.uconn.edu and via client software for OS X, Windows, iOS, and Android devices. When you transition to the […]

Patch Management

The companies that provide our software, such as Microsoft and Google, regularly release updates and patches to add features, fix bugs, and address vulnerabilities.  It is our general operating position that all software should be properly maintained and all relevant patches applied.

Changes to Internet Border Firewalls

Secure Shell (SSH) is a network protocol that normally operates on port 22 and allows remote logins to computers. 

New service offerings

ITS has two new service offerings for our community.

Update on New VPN Service

AnyConnect is an industry leading and widely used VPN service that ITS selected to replace our legacy Pulse Secure VPN service. 

New to UConn – Employees

Welcome to the University of Connecticut! Below is an overview of the essential technology tools available to you. These are the basic services you will need to get started at UConn. For a more extensive list of services available, please see the ITS Service Catalog.