ITS has started the process of closing OneDrive accounts that no longer have an owner.
Typically, Microsoft 365 accounts will automatically close when an individual leaves the University. In a few cases, the OneDrive sites did not close as expected. This error seems to have occurred most frequently if a person moved from UConn to UConn Health. Although the owner no longer has access to the site, it persists, and the sharing links still work (if a file was shared with others, they can still access the file).
These abandoned accounts are a security concern and consume a portion of the University’s pooled storage. Therefore, we began the process to close them.
Starting today, December 5th, the files in these accounts are read-only. This means that people who still need access to view the files can still view them but not make changes. If you or someone in your area encounters a read-only file, they should contact the Technology Support Center (techsupport@uconn.edu) to have the account unlocked. ITS will then work with the user to move the necessary file(s) into SharePoint, and re-lock the OneDrive site.
On March 30, 2026, the ownerless sites will be closed, and the contents within them deleted.