Webex Security Enhancement

ITS is making a change to Webex tonight, April 15, that will enable better protection of meetings.

The incidence of uninvited and disruptive guests crashing video conferencing meetings has increased. In response, ITS is implementing a change in Webex to better protect against these intrusions. Starting at 10:00 pm tonight, all personal meeting rooms will be “locked” by default. When participants join the locked conference, they will wait in the “lobby” until admitted by the meeting host. The host can admit some, all, or none of the participants. When using WebEx as a telephone bridge, the host will need to unlock the room by pressing *5 to allow entry. Hosts may also adjust or disable the personal lock settings in advance but should be aware of the potential risk.

If a disruption occurs, the host should first expel the participant and then report the incident to techsupport@uconn.edu (please include your NetID and the time/date of the meeting). Below are how-to articles that will help you manage your room and lock settings.

If you have questions or need assistance, please do not hesitate to contact us at techsupport@uconn.edu.

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Securing Your WebEx Meeting: https://confluence.uconn.edu/x/LAV4C

Adjusting Personal Room Automatic Lock Settings: https://confluence.uconn.edu/x/DQmCC

Managing Participants: https://confluence.uconn.edu/x/FwmCC

Using WebEx as a Telephone Bridge: https://confluence.uconn.edu/x/RwAOBQ