The University’s move to a mostly remote learning and working environment over the past year has put a strain on many of our capabilities.  For example, our Pulse Secure Virtual Private Network (VPN) service has had a dramatic rise in use, and we have received feedback from the community that there were frequent bottlenecks and other issues.  In response, ITS has pursued a new VPN solution that is better designed to operate at a scale consistent with increased telecommuting and to more effectively meet our three most common needs – managed devices (ITS and non-ITS), BYOD, and privileged access.  The new infrastructure will be deployed by early August.  Use of the service will require a new client, and we will communicate with our community extensively to support their transition.  Pulse Secure will remain available until use of the legacy service has substantively decreased.

Webex is a cloud platform used for on-demand collaboration, virtual meetings, web conferencing, and videoconferencing.  Many faculty and staff have turned to it for hosting and participating in large presentations and conferences, which are common activities at universities. (more…)

OneDrive is a Microsoft hosted cloud storage solution available to everyone at the university through our Microsoft 365 licensing agreement. (more…)

ITS has released the latest standard design for the audio-visual technology in university conference rooms. (more…)