Information Technology Services

At UConn, University email accounts and calendars are hosted on Microsoft 365.

Outlook (Desktop Client): Faculty and staff should have the Outlook desktop client installed on their workstations. If not, you can set it up so that you just need to launch the app to access email.

Outlook Web Access: Faculty and staff can access their email on Outlook through a browser (e.g., Chrome, Internet Explorer). Click the Microsoft 365 login button on the homepage of email.uconn.edu and select "Outlook Email." Login with your official @uconn.edu email address and NetID password.

Mobile Access: You can set up Outlook on your mobile device.

Shared Mailboxes and Calendars: Faculty, staff, and student employees may be granted access to shared mailboxes and calendars by their departmental liaison. 

Threat Prevention: The threat prevention service reduces exposure to security risks, such as malware, viruses, and phishing attacks. Email filters detect and manage incoming mail that could be spam or phishing messages. Attachments and links are also scanned and unsafe material blocked.  Although technology solutions improve security, good judgement remains your best defense against phishing and other scams.

UConn provides safe, secure file storage. Please note: All institutional data must be stored on UConn-supported infrastructure.

• Microsoft OneDrive: OneDrive is where faculty, staff, and students should store work-related files that you will manage. If you leave the University, these files will be deleted
• Microsoft SharePoint: SharePoint is where faculty, staff, and students should store files that a team will manage. If you leave the University, the files are not deleted so that your team may continue to access them.

Wired: The UConn wired network will give you the fastest connection and does not require authentication. If a network jack in your area does not work or is blocked with a small plug, contact the ITS Technology Support Center to have it activated.

Wireless (Wi-Fi): You can connect to the wireless network three ways:

• UCONN-SECURE: If you are affiliated with UConn and have a NetID, use this encrypted connection while on campus.
• UCONN-GUEST: This connection is intended for people who do not have a NetID.
• Eduroam: UConn participates in Eduroam, which is a secure access service for a consortium of academic institution. You login to this service when you are at another institution with your NetID@uconn.edu and your NetID password.

You can access university-licensed software at software.uconn.edu. Software is available for download, via online sources (UConn AnyWare), and at computer labs.

The High Performance Computing (HPC) facilities at the University of Connecticut provide our researchers with the power to manipulate, analyze, and store massive amounts of data at high speed. UConn maintains centralized computational facilities in Storrs and Farmington, each optimized for different research areas.

ITS offers guidance on how to set up the devices for your office and the equipment you may need to interact and collaborate on-site and remotely.

Office Landlines: Your hiring department will request an office phone for you. ITS provides guides and information on how to use the phones.

There are two programs, if your department determines that your positions requires a cell phone:

• University Issued: Cellular services at the University are managed by Motus, a wireless device management service, and purchasing, management, and approvals are managed on their device management site.
• Wireless Stipend Program: Certain unions permit individuals to use the Wireless Stipend Program.  This allows you to carry one device to be used for both personal and business needs.  A stipend is added to your bi-weekly paycheck.