Spam Filter Improvements

ITS has increased the sensitivity of the UCONN email spam filters to more effectively prevent the delivery of unwanted messages.

The university email challenge has always been to correctly identify and prevent the delivery of unwanted messages without misidentifying and blocking wanted messages.  Recent feedback from our community indicated that the system was permitting the delivery of too much spam.  ITS carefully assessed the service configuration and implemented adjustments this morning to improve its filtering performance.  Our tests indicate that this will safely reduce spam delivery by approximately 20%.

Please do not hesitate to contact us or the ITS Technology Support Center if you have questions or concerns or if you believe that your email is being blocked incorrectly.