Information Technology Services

At UConn, University email accounts and calendars for faculty and staff are hosted on Microsoft 365 and on G Suite for students. Although official email and calendar services are different for faculty/staff and students, everyone can access the additional applications included with Microsoft 365 and G Suite.

Outlook (Desktop Client): Faculty and staff should have the Outlook desktop client installed on their workstations. If not, you can set it up so that you just need to launch the app to access email.

Outlook Web Access: Faculty and staff can access their email on Outlook through a browser (e.g., Chrome, Internet Explorer). Click the Office 365 login button on the homepage of email.uconn.edu. Login with your official @uconn.edu email address and NetID password. Once logged in, you will see the icons for the apps available to you. For email, click the Outlook icon.

Gmail and G Suite: Faculty, staff, and students will need to set up their G Suite accounts. Once complete, you can access Gmail accounts at http://gmail.uconn.edu.

Mobile Access: You can set up Gmail and Outlook on your mobile device.

Shared Mailboxes and Calendars: Faculty, staff, and student employees may be granted access to shared mailboxes and calendars by their departmental liaison. 

Threat Prevention: The threat prevention service reduces exposure to security risks, such as malware, viruses, and phishing attacks. Email filters detect and manage incoming mail that could be spam or phishing messages. Attachments and links are also scanned and unsafe material blocked.  Please note: Although technology solutions improve security, good judgement remains your best defense against phishing and other scams.

UConn offers multiple solutions for safe, secure file storage. These solutions are backed up to prevent data loss and facilitate file sharing.

Personal Storage: These options are ideal for individuals.

• Microsoft OneDrive: Faculty, staff, and students have access to OneDrive via Office 365. It provides unlimited, virtual file storage and options for sharing files. OneDrive is typically used by individuals for their files.
• Google Drive: Faculty, staff, and students have access to Google Drive via G Suite. It provides virtual file storage up to 15GBs. Faculty and staff need to create an account to use this service.
• Personal (P) Drive: All faculty, staff, and students receive a personal directory to store university files that are intended from individual use. When you are no longer affiliated with the University, these files are deleted.

Departmental Storage: These options are ideal for teams or groups of employees.

• Departmental (Q) Drive: Faculty, staff, and student employees may be granted access to a shared directory to store files accessible to the group. The files on the Q: drive persist, even if one person with access leaves the University.
• Microsoft SharePoint: Faculty, staff, and students also have access to SharePoint, which has overlapping functionality with OneDrive. SharePoint is a collaboration tool that includes document storage. It is often used by teams who are working on the same documents and products.

Wired: The UConn wired network will give you the fastest connection and does not require authentication. If a network jack in your area does not work or is blocked with a small plug, contact the ITS Technology Support Center to have it activated.

Wireless: You can connect to the wireless network three ways:

• UConn-Secure: If you are affiliated with UConn and have a NetID, use this connection while on campus.
• UConn-Guest: This connection is intended for people who do not have a NetID.
• Eduroam: UConn participates in Eduroam, which is a secure access service for a consortium of academic institution. You login to this service when you are at another institution with your NetID@uconn.edu and your NetID password.

You can access university-licensed software at software.uconn.edu. Software is available for download, via online sources (UConn AnyWare), and at computer labs.

ITS offers guidance on how to set up the devices for your office and the equipment you may need to interact and collaborate on-site and remotely.

Your hiring department will request an office phone for you. ITS provides guides and information on how to use the phones.

If your department determines that your positions requires a cell phone, they may request cellular service. There are two programs:

• University Issued: The department purchases and pays for the device and service if the phone is used strictly for University business.
• Wireless Stipend Program: Certain unions permit individuals to use the Wireless Stipend Program.  This allows you to carry one device to be used for both personal and business needs.  A stipend is added to your bi-weekly paycheck